Frequently asked questions

ORDERS

How do I order?


Orders are placed via our store on the website. Just select the products you want and head to checkout.




Does the company deliver the products?


You can collect your order from one of our Cape Town, Durban or Johannesburg showrooms, or have it couriered to your door at an additional cost.





EXTRACTORS

Where can I view the product?


Extractor viewing is available on request at our Mobeni or Midrand showrooms.




Is there a Guarantee?


There is a 2 year Guarantee on all our extractors.




Does the company do the installation?


We can install your extractor, but we will charge an additional fee depeding on the type of extractor and your location.




What electrical connection is needed?


A standard plug point.




Should the extractor be ducted outside?


It depends on the type of extractor. You will find this information on the product information section.




Are the suction pipes included?


No.





SIGE ACCESSORIES

Does the company do the installation?


We can send a fitter to your home to install the Sige product at an additional cost.





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